Cancellation by the client
Placeholder: how a client may cancel an engagement and the effect on fees already paid.
Policies
Refund & Cancellation Policy
A structural outline of how cancellations and refunds are intended to be handled.
Cancellation by StrataWest
Placeholder: circumstances in which StrataWest may end an engagement.
Refund eligibility
Placeholder: which service fees are refundable, partially refundable or non-refundable, and at which stage.
Third-party charges
Placeholder: application fees, government fees and third-party charges are generally outside StrataWest's control and are handled separately.
Refund process
Placeholder: how to request a refund, required information and expected handling time.
Draft — pending legal review
This page is a structural placeholder. The final wording requires review and approval by a qualified legal adviser before publication, and nothing here should be relied on as legal advice or as a binding term.
Questions
Write to help@stratawestllp.com for any question about this document.